Endpoint Protection

Symantec Endpoint Protection goes beyond antivirus to deliver faster, more advanced protection against today’s sophisticated and targeted attacks. Protection layers include firewall, intrusion prevention and anti-virus in addition to Insight and SONAR. Symantec’s Insight reputation monitoring technology protects against mutating malware while facilitating faster scan times. SONAR delivers powerful protection against zero-day attacks by monitoring file behavior. This industry leading solution features a single high-powered agent with advanced management capabilities granular policy controls and support for multiple operating systems.

The Symantec Endpoint Protection 12.1: Basic Course is designed for the network, IT security, and systems administration professional tasked with architecting, implementing, and monitoring virus and spyware protection, zero-day protection, and network threat protection solutions. This class covers how to design, deploy, install, conf igure, manage, and monitor Symantec Endpoint Protection 12.1 (SEP 12.1).

Students learn how to create and implement the client firewall, intrusion prevention, application and device control, and behavioral protection policies that guard the enterprise from viruses and hackers. In addition, students learn how to perform server and database management, expand the management environment, use virtualization features for virtual clients, and interface the Symantec Endpoint Protect ion Manager with Protection Center.

Course Content

Symantec Endpoint Protection 12.1: Basic Course


  • Course overview
  • The classroom lab environment

Symantec Endpoint Protection Product Solution

  • Why use Symantec Endpoint Protection?
  • Symantec Endpoint Protection technologies
  • Symantec Endpoint Protection services
  • Symantec Endpoint Protection components
  • Symantec Endpoint Protection policies and concepts
  • Symantec Endpoint Protection product tiers

Installing Symantec Endpoint Protection

  • Identifying system requirements
  • Preparing servers for installation
  • Installing and configuring the Symantec Endpoint Protection Manager
  • Describing Symantec Endpoint Protection migration and version compatibility

Configuring the Symantec Endpoint Protection Environment

  • Starting and navigating the SEPM
  • Describing policy types and components
  • Console authentication
  • Licensing the SEP environment

Deploying Clients

  • Client requirements and deployment methods
  • Preparing for client deployment
  • Client installation packages, settings, and features
  • Installing managed clients
  • Configuring an unmanaged detector
  • Upgrading Symantec Endpoint Protection clients

Client and Policy Management

  • Describing SEPM and client communications
  • Administering clients
  • Configuring groups
  • Configuring locations
  • Active Directory integration with SEP 12.1
  • Client configuration modes
  • Configuring domains
  • General client settings and Tamper Protection

Configuring Content Updates

  • Introducing LiveUpdate
  • Configuring the SEPM for LiveUpdate
  • Configuring the LiveUpdate Settings and Content policies
  • Configuring multiple group update providers (GUPs)
  • Manually updating virus definitions

Designing a Symantec Endpoint Environment

  • Architecture and sizing considerations
  • Designing the architecture
  • Determining client-to-SEPM ratios
  • Content distribution methods
  • SEPM and database sizing
  • Completing the deployment

Introducing Antivirus, Insight, and SONAR

  • Virus and spyware protection needs and solutions
  • Reputation and Insight
  • Administrator-defined scans
  • Auto-Protect
  • Download Insight
  • Included Virus and Spyware Protection policies

Managing Virus and Spyware Protection Policies

  • Configuring administrator-defined scans
  • Configuring protection technology settings and scans
  • Configuring e-mail scans
  • Configuring advanced options
  • Configuring Mac client detection
  • Managing scanned clients
  • Configuring Mac Virus and Spyware Protection policy settings

Managing Exception Policies

  • Exceptions and exclusions
  • Configuring the Exceptions policy

Introducing Network Threat Protection and Application and Device Control

  • Network threat protection basics
  • The firewall
  • Intrusion prevention
  • Application access protection

Managing Firewall Policies

  • Firewall policy overview
  • Defining rule components
  • Modifying firewall rules
  • Configuring built-in rules
  • Configuring protection and stealth settings
  • Configuring Windows integration settings

Managing Intrusion Prevention Policies

  • Configuring intrusion prevention
  • Managing custom signatures

Managing Application and Device Control Policies

  • Creating application and device control policies
  • Defining application control
  • Modifying policy rules
  • Defining device control

Customizing Network Threat Protection and Application and Device Control

  • Tools for customizing network threat protection
  • Managing policy components
  • Configuring learned applications
  • Configuring system lockdown


  • Introducing virtualization features
  • Virtual image exception
  • Shared Insight Cache
  • Virtual client tagging
  • Offline image scanner

Configuring Replication and Failover and Load Balancing

  • About sites and replication
  • How replication works
  • Symantec Endpoint Protection replication scenarios
  • Configuring replication
  • Failover and load balancing

Performing Server and Database Management

  • Managing SEPM servers
  • Maintaining server security
  • Communicating with other servers
  • Managing administrators
  • Managing the database
  • Disaster recovery techniques

Advanced Monitoring and Reporting

  • Monitoring the Home and Monitors page
  • Analyzing and managing logs
  • Configuring and viewing notifications
  • Creating and reviewing reports
  • Introducing IT Analytics

Interfacing the SEPM with Protection Center

  • Describing Protection Center
  • Describing the Protection Center appliance
  • Configuring Protection Center
  • Using Protection Center